By accessing, downloading, installing, registering for, or using the Rent’n’Repair website, application, or services, you agree to be bound by these Terms & Conditions.
When you do not agree with these terms, you must stop using the platform and its services.
Users must be at least 18 years old to create an account.
You agree to:
You are responsible for activity performed through your account unless prohibited by applicable law.
We may request identity verification before approving certain rentals, high-value transactions, payments, refunds, or account changes.
Certain rental items may require a temporary security deposit.
The amount of the deposit may depend on:
The deposit may be released after the item is returned safely, completely, and on time.
Deductions may be made for:
The rental period begins at the scheduled delivery or pickup time and ends at the confirmed return time.
Customers are responsible for arranging timely return or collection.
Rental items returned after the agreed deadline may incur hourly or daily late fees.
Items not returned within 72 hours of the required return time may be treated as missing or stolen.
In such cases, Rent’n’Repair may:
The customer assumes responsibility for the rental item from the time it is delivered or collected until it is returned and accepted.
Customers may be charged for:
Minor damage may be billed according to the repair cost.
A completely lost, stolen, or irreparably damaged item may result in a charge equal to its full retail or replacement value.
Customers must inspect the item when it is received.
Any existing defect or damage must be reported immediately through the platform or customer support channel.
Failure to report existing damage may affect the customer’s ability to dispute later damage charges.
Rental items must only be used:
Customers must not alter, dismantle, resell, sublease, transfer, or misuse rented items.
Submitting an item for repair authorizes Rent’n’Repair or its service partners to perform an initial diagnostic assessment.
Repair work requiring payment will only proceed after the customer receives and approves the quotation, except where a separately agreed service arrangement applies.
Repair quotations may include:
A quotation may change when additional hidden damage or faults are discovered.
The customer will be informed before additional paid work is performed.
Customers must back up all files, accounts, applications, photos, documents, and other data before submitting an electronic device for repair.
Rent’n’Repair and its technicians are not responsible for data loss, corruption, deletion, device reset, software damage, or loss of stored information resulting from diagnostics or repair work, except where liability cannot legally be excluded.
Repairs may use:
Availability depends on the item, manufacturer, supplier, location, and repair requirements.
Successful repairs include a standard 30-day warranty covering the same repaired issue.
The warranty may not cover:
Customers must collect repaired, unrepaired, or diagnosed items within the communicated collection period.
Items left unclaimed for more than 60 days may be:
Where required, reasonable attempts may be made to contact the customer before taking such action.
By placing a booking or repair order, you authorize charges for all applicable:
Payments are processed securely through third-party payment gateway providers.
The payment provider may apply its own terms, security procedures, verification requirements, and processing times.
Applicable taxes, delivery fees, deposits, convenience fees, and other charges will be displayed before payment where reasonably possible.
Additional fees may apply when:
When a payment is declined or reversed, Rent’n’Repair may:
To the maximum extent allowed by law, Rent’n’Repair’s total liability relating to a specific rental, repair, booking, or transaction will not exceed the amount paid by the customer for that specific service.
Rent’n’Repair will not be responsible for indirect, incidental, special, consequential, or business losses, including:
Nothing in these Terms excludes liability that cannot legally be excluded.
All content and software made available through the platform may be owned by Rent’n’Repair or its licensors.
This may include:
Users may not copy, reproduce, modify, distribute, resell, publish, reverse engineer, or commercially exploit platform content without written authorization.
Users agree not to:
Rent’n’Repair may suspend, restrict, or terminate an account when a user:
Termination does not remove the user’s responsibility to pay any outstanding amount.
These Terms are governed by the laws of the jurisdiction in which the business is legally registered.
Any dispute will be handled according to the applicable laws and dispute-resolution procedures of that jurisdiction.
Where permitted, parties should first attempt to resolve disputes through good-faith communication before beginning formal legal proceedings.
Rent’n’Repair may update these Terms & Conditions periodically.
Updated terms may be displayed through the website or mobile application.
Continued use of the platform after revised terms become effective constitutes acceptance of the updated Terms.
Rent’n’Repair connects you with independent service providers. Services available through the platform include, among others, AC servicing, carpentry, electrical work, fumigation, geyser installation and repair, general handyman work, home appliance repair, painting, plumbing, cleaning services, and salon services.
When you place a booking you select a service, a date, a time, and a location. A booking is a request until a provider accepts it. We will notify you when the status of your request changes.
Prices shown in the application are indicative. Many services begin with a visit and inspection charge, after which the provider prepares a quotation for the actual work. You are free to decline that quotation, in which case only the visit charge applies.
Where you submit a custom service request, you may attach photographs and a description so that a provider can assess the job. Quotations for custom requests are prepared individually.
Salon services are offered to female customers and are fulfilled by female service providers.
You agree to provide safe access to the location, to be present or to nominate an adult to be present, and to treat service providers with respect. Providers may decline or leave a job where the environment is unsafe or where they are subjected to abuse.
Service providers and property vendors register a business account and must supply an owner name, business name, business address, business type, and images of both sides of their CNIC.
Provider accounts are reviewed before activation. Registration does not guarantee approval, and we may decline or revoke an account at our discretion, including where documents cannot be verified or where a provider receives sustained complaints.
Providers are independent contractors. They are not employees or agents of Rent’n’Repair. They are responsible for the quality and safety of their own work, for their own tools and materials, and for their own tax and regulatory obligations.
Where a commission applies to a service or listing, the rate is shown to the provider before the job is accepted. Commission is deducted from amounts collected through the platform.
Providers must keep job statuses accurate and up to date, must attend accepted appointments, and must not solicit customers to transact outside the platform in order to avoid commission.
Vendors may list properties for rent, including a title, property type, rent price, location, area, bedrooms, bathrooms, description, amenities, and images.
The vendor is solely responsible for the accuracy of a listing and for their legal right to rent the property. Rent’n’Repair does not own, inspect, or manage listed properties and is not a party to any tenancy agreement.
A rental request submitted through the platform is an expression of interest. The vendor may mark it as rented, cancelled, or unavailable. Any tenancy agreement, deposit, or payment arrangement is concluded directly between you and the vendor.
You should inspect a property and satisfy yourself as to its condition and the vendor’s title before entering into any agreement or paying any money.
The referral programme lets you share a referral code and earn a reward when a new user joins using it. Rewards are credited to your in-application balance.
Rewards are promotional and have no independent cash value except as we specify. We may vary, suspend, or withdraw the programme, and we may cancel rewards and restrict accounts where we detect duplicate accounts, self-referral, automated sign-ups, or any other abuse.
Daily rewards are earned by opening the application and are subject to the same conditions.
Subscription plans are billed for the period shown at the point of purchase and are tied to a specific service. You may cancel automatic renewal at any time from the subscription screen. Cancelling stops future renewals; it does not by itself refund the current period, which is governed by our Refund Policy.
For legal questions or concerns regarding these Terms & Conditions, contact us:
Email: support@rentnrepair.com
Legal: legal@rentnrepair.com
Phone: 0303 7199933
Address: 1st Floor, 244-C Street No. 8, Sector Y, DHA Phase 8 Commercial Broadway, Lahore 54000
Last updated: 3 August 2026.
